Dear Customer,

 

We have received a report regarding the Internet connectivity for Malaysia by TM. Kindly view the report below:

Currently TM experiencing a total of 40G loss to US  which is suspected due to cable fault occurred on Philippines and Hong Kong. Our REs are in the midst of troubleshooting (fine-tune) the affected path.

Links Down US:

1.            IGW01.JRC-IGW01.SJ - Backhaul (10G)

2.            IGW02.CBJ-IGW01.PA – Backhaul (10G)

3.            IGW01.JRC-SAVVIS – Transit (10G)

4.            IGW02.JRC-IGW01.LA – Backhaul (10G)

Total Loss: 40G/75G(53.33%)

Available Link : 35G(46.66%)

•             Observed high congestion at available links.

o             KLJ – PA 2.5G util (in/out) : (92/60)%

o             CBJ –SJ 2.5 G util (in/out) : (92/60)%

o             CBJ –SJ 2.5 G util (in/out) : (92/60)%

o             CBJ- LA 10G util (in/out) : (94/13)%

o             BRF- LA 2.5G util (in/out) : (84/54)%

Impact:

Expected slow browsing to US and congestion at available links during peak hours.

=========================================

 

If you have any questions, feel free to contact us at 03-79570700.

Best Regards,

Fanatical Service Support Team



Dienstag, Oktober 4, 2011

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